Privacy Policy
Last Updated: [June 3, 2025]
1. Introduction
Moderta (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.moderta.com (the “Website”), or use our services (collectively, the “Services”).
By accessing or using our Website or Services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.
2. Information We Collect
We may collect various types of information from and about users of our Website and Services, including:
a. Personal Information (Identifiable Information): This is information that can identify you directly or indirectly. It may include:
- Contact Information: Name, email address, postal address, phone number.
- Professional Information: Company name, job title, industry.
- Account Information: Username, password (encrypted), and other registration details if you create an account.
- Payment Information: If you engage us for services, we may collect billing address and payment details (though actual payment processing is often handled by third-party processors, and we do not store sensitive credit card numbers on our servers).
- Correspondence: Records and copies of your communications with us (e.g., emails, inquiries through contact forms).
b. Non-Personal Information (Non-Identifiable Information): This is information that does not directly identify you. It may include:
- Technical Data: IP address, browser type and version, operating system, device type, referral source, pages viewed, time spent on pages, navigation paths, geographical location.
- Usage Data: Information about how you use our Website and Services (e.g., features accessed, duration of visits).
- Aggregated Data: Statistical or demographic data that has been combined to analyze patterns or trends, but cannot be used to identify any individual.
3. How We Collect Your Information
We collect information in several ways:
- Directly from You: When you fill out forms on our Website (e.g., “Contact Us,” “Request a Quote”), register for an account, subscribe to our newsletter, download resources (e.g., Software Toolkits), or communicate with us via email or phone.
- Automatically Through Technology: As you navigate through and interact with our Website, we may use automatic data collection technologies (e.g.,cookies, web beacons, analytics tools) to gather certain non-personal information about your equipment, Browse actions, and patterns.
- From Third Parties: We may receive information about you from third parties, such as our business partners, marketing affiliates, or publicly available sources, where permitted by law.
4. How We Use Your Information
We use the information we collect for various purposes, including:
● To Provide and Improve Our Services:
- To present our Website and its Content to you.To fulfill the purpose for which you provide it (e.g., respond to inquiries, provide requested quotes).
- To administer and manage your account, if applicable.
- To provide you with information, products, or services that you request from us. M
- To process payments for services.
- To enhance, personalize, and improve your experience on our Website and with our Services.
- To monitor and analyze trends, usage, and activities in connection with our Website and Services.
● For Communication:
- To send you technical notices, updates, security alerts, and support messages.
- To send you newsletters, marketing, or promotional materials (you can opt-out at any time).
- To notify you about changes to our Website or any products or services we offer or provide through it.
● For Business Operations:
- For internal record keeping and administrative purposes.
- To enforce our Terms and Conditions and other agreements.
- To protect our rights, property, or safety, and that of our clients or others.
- To comply with applicable legal obligations, regulations, and governmental requests.
● For Marketing and Analytics:
- To understand our audience and measure the effectiveness of our advertising and marketing efforts.
- To personalize content and offers.
5. Disclosure of Your Information
We may disclose aggregated, non-personally identifiable information about our users without restriction.
We may disclose your personal information in the following circumstances:
● To Our Affiliates: To our subsidiaries and affiliated companies, for purposes consistent with this Privacy Policy.
● To Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., website hosting, data analytics, payment processing, email delivery, CRM software). These third parties are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.
● For Legal Reasons:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Moderta, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
● In Case of Business Transfer: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale or transfer of all or a portion of our assets, your personal information may be transferred to the successor entity.
● With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit consent.
6. International Data Transfers
Our operations are based in Sri Lanka. However, some of our service providers, partners, or internal operations may be located in or utilize servers in other countries. Therefore, your personal information may be transferred to, stored, and processed in jurisdictions outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction.
By using our Website or Services, you consent to such transfers and processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing standard contractual clauses or other appropriate safeguards where required by law.
7. Data Security
We have implemented reasonable physical, electronic, and procedural safeguards designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements).
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
- Access: Request access to the personal information we hold about you.
- Correction/Rectification: Request correction of inaccurate or incomplete personal information.
- Deletion/Erasure (“Right to be Forgotten”): Request the deletion or removal of your personal information under certain circumstances.
- Object to Processing: Object to the processing of your personal information for certain purposes (e.g., direct marketing).
- Restriction of Processing: Request that we restrict the processing of your personal information under certain conditions.
- Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the “Contact Information” section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request.
10. Cookies and Tracking Technologies
Our Website uses “cookies” and other similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts.
- Cookies: Small text files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).
- Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count us
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Website. Your continued use of the Website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions or comments about this Privacy Policy, our data practices, or if you wish to exercise any of your rights, please contact us.